SHIPPING POLICY

Foristte Foulterr

Last Updated: 21 September 2026

At Foristte Foulterr, we are committed to providing a smooth, transparent and reliable shopping experience.

We offer two shipping options for our customers in Australia: Free Standard Shipping and Express Shipping.

Please read our Shipping Policy carefully before placing an order.

1. SHIPPING OPTIONS

We offer the following delivery options:

FREE STANDARD SHIPPING

• Shipping Cost: FREE

• Estimated Delivery Time: 5–12 business days

• Available for eligible orders within Australia.

• No additional standard shipping fee.

EXPRESS SHIPPING

• Shipping Cost: Paid

• Estimated Delivery Time: 5–8 business days

• The applicable express shipping fee will be displayed at checkout before payment.

• Designed for customers who prefer a faster delivery option.

All applicable shipping charges will be clearly displayed before you complete your purchase.

Delivery estimates apply from order confirmation and include order handling and transportation. Any different timeframe applicable to a particular product or location will be disclosed before purchase.

2. ORDER PROCESSING

Once your order has been successfully placed and payment has been confirmed, our fulfilment process will begin.

Orders are subject to payment verification, product availability and preparation for dispatch.

We aim to process all orders as efficiently as possible and within the advertised delivery timeframes.

If an order requires additional processing time that could affect its estimated delivery, we will notify you and explain the available options.

Orders placed on weekends or public holidays may be processed on the next business day.

3. ESTIMATED DELIVERY TIMES

Our estimated delivery timeframes are:

Standard Shipping: 5–12 business days.

Express Shipping: 5–8 business days.

Business days are Monday to Friday, excluding applicable Australian public holidays.

Delivery estimates may vary depending on the delivery address, product availability, transport conditions and courier operations.

Certain regional or remote destinations may require additional delivery time. Any known variation will be communicated before purchase.

Please note that Express Shipping is intended to provide a faster delivery service but does not automatically guarantee delivery on a specific date unless expressly confirmed.

We will make reasonable efforts to meet all advertised and agreed delivery timeframes.

4. SHIPPING DESTINATIONS

Foristte Foulterr offers shipping to eligible delivery addresses throughout Australia.

Delivery availability may vary depending on the destination and the services available through our shipping partners.

If we are unable to deliver to your address, we will inform you and arrange an appropriate resolution, including a refund where applicable.

International shipping outside Australia is not currently included in the shipping options described in this policy.

5. ORDER CONFIRMATION

After successfully placing an order, you will receive an order confirmation email at the email address provided during checkout.

Your confirmation will include relevant order details, such as:

• Order number.

• Purchased products.

• Delivery information.

• Selected shipping method.

• Payment details.

Please check your information carefully.

If you notice an error in your order or delivery address, contact us as soon as possible at:

contact@foristtefoulterr.store

We will attempt to accommodate reasonable corrections before dispatch.

6. ORDER TRACKING

Tracking information will be provided where available through the relevant delivery service.

Once your order has been dispatched, you may receive an email containing tracking details.

Tracking information may take some time to become active after a parcel has been collected or registered by the courier.

If you have concerns about your order's delivery status, please contact our customer support team.

Email: contact@foristtefoulterr.store

7. DELIVERY DELAYS

We understand the importance of receiving your purchase within the expected timeframe.

While we make reasonable efforts to meet our advertised delivery estimates, occasional disruptions may occur.

These may include:

• Severe weather conditions.

• Public holidays.

• Transport disruptions.

• Unexpected courier delays.

• Customs processing, where applicable.

• Unforeseen fulfilment issues.

If we become aware of a significant delay affecting your order, we will take reasonable steps to notify you and provide updated delivery information.

If we cannot supply your order within the agreed timeframe or within a reasonable time, we will provide an appropriate resolution in accordance with Australian Consumer Law.

Depending on the circumstances, this may include a replacement, an agreed alternative or a refund.

We will not use courier delays or third-party fulfilment arrangements to exclude rights that customers have under applicable consumer protection legislation.

8. INCORRECT OR INCOMPLETE SHIPPING ADDRESS

Customers are responsible for providing accurate delivery information during checkout.

Please ensure that your address includes all relevant details, such as:

• Full name.

• Street address.

• Apartment or unit number, where applicable.

• Suburb or city.

• State or territory.

• Postcode.

• Contact information.

If you discover an error, please contact us immediately.

We will make reasonable efforts to correct your shipping details before dispatch.

If a parcel is returned because the customer provided an incorrect or incomplete address, we will contact the customer to discuss the available redelivery options.

Any additional delivery costs will be communicated before redelivery is arranged.

Responsibility for delivery problems will be assessed according to the circumstances and applicable law.

9. LOST OR MISSING PACKAGES

If your order has not arrived within the expected timeframe, please contact our customer support team.

Email: contact@foristtefoulterr.store

Please provide your order number and relevant delivery information.

We will investigate the matter with the appropriate delivery provider and work towards a suitable resolution.

If the order cannot be delivered, we will arrange an appropriate remedy in accordance with our contractual obligations and applicable Australian Consumer Law.

This may include a replacement or refund, depending on the circumstances.

Customers will not be required to resolve a non-delivery issue exclusively with the courier.

10. DAMAGED PACKAGES

If your order arrives damaged, please contact us as soon as reasonably possible.

We recommend providing:

• Your order number.

• A description of the damage.

• Photographs of the damaged item or packaging, where available.

Photographs can assist us in investigating the issue but are not an absolute requirement for exercising your statutory consumer rights.

We will assess the situation and provide an appropriate remedy under Australian Consumer Law.

Depending on the circumstances, this may include a repair, replacement, refund or another legally required remedy.

11. MULTIPLE SHIPMENTS

Orders containing multiple products may occasionally be dispatched in separate parcels.

This may occur due to product availability, different fulfilment locations or logistical requirements.

Where an order is divided into multiple shipments, we will provide relevant delivery information.

Customers will not be charged additional shipping fees for split shipments unless such charges were clearly disclosed and accepted before purchase.

All applicable shipping costs will be presented at checkout.

12. INTERNATIONAL FULFILMENT

Certain products may be dispatched through third-party fulfilment partners.

Where an order is dispatched from an overseas location, we will provide accurate information about the dispatch location and relevant delivery arrangements where this information is material to your purchasing decision.

Any applicable mandatory import charges or additional fees will be disclosed before purchase.

The involvement of a third-party or overseas fulfilment provider does not remove our responsibilities as the seller under applicable Australian consumer protection laws.

13. SHIPPING FEES AND REFUNDS

Standard Shipping is provided free of charge for eligible orders.

Express Shipping is a paid service, with the applicable fee displayed during checkout.

If an order is cancelled before dispatch and a refund is due, the applicable shipping charges will be refunded where required by law or agreed with the customer.

If a product is faulty, incorrect or otherwise fails to meet a consumer guarantee, shipping costs and any applicable delivery-related losses will be addressed in accordance with Australian Consumer Law.

Where Express Shipping does not meet an expressly agreed delivery timeframe, please contact us so we can assess the circumstances and any applicable remedy, including a refund of the express delivery charge where required.

For voluntary change-of-mind returns, original delivery fees are generally non-refundable, as described in our Return & Refund Policy.

This condition does not restrict statutory consumer rights.

14. AUSTRALIAN CONSUMER LAW

Foristte Foulterr operates its shipping and delivery procedures in accordance with applicable Australian consumer protection requirements.

Nothing in this Shipping Policy excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, restricted or modified.

If we are unable to supply a product within the agreed timeframe or a reasonable time, we will provide an appropriate resolution as required by law.

Delivery estimates, shipping conditions and third-party courier arrangements do not remove our legal obligations to customers.

15. CONTACT INFORMATION

If you have any questions about shipping, delivery times, tracking or your order, please contact us.

Foristte Foulterr

Website: https://foristtefoulterr.store

Email: contact@foristtefoulterr.store

Our customer support team will review your enquiry and assist you with the appropriate next steps.

Foristte Foulterr — Modern Menswear, Refined.